Last Updated: September 22, 2026
These Terms of Purchase apply to purchases made through TREKOVIQ.
By placing an order, you agree to these Terms together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Product Information
Before purchasing, please review the applicable product page, including:
- Product description
- Materials
- Dimensions
- Product images
- Available variants
- Package contents
- Intended use
- Care and safety information
Customers are responsible for determining whether a product is suitable for their intended use.
Placing an Order
When placing an order, you agree to provide complete and accurate:
- Name
- Contact information
- Billing information
- Shipping address
- Payment information
Incorrect information may delay or prevent fulfillment.
Order Confirmation
After placing an order, you may receive an automated confirmation email.
The confirmation indicates that we have received your order but does not necessarily mean that fulfillment has been completed.
Order Acceptance
We may decline or cancel an order for legitimate reasons including:
- Product unavailability
- Payment problems
- Incorrect pricing
- Listing errors
- Suspected fraud
- Shipping restrictions
- Legal restrictions
If an order is canceled after payment has been collected, the applicable amount will be refunded.
Pricing
The price applicable to your purchase will be displayed before you submit your order.
Where applicable, checkout will also display:
- Shipping charges
- Discounts
- Taxes
- Other required charges
We do not intentionally add undisclosed mandatory charges after checkout.
Promotions and Discounts
Promotional offers may be subject to specific conditions.
Where applicable, the promotion will explain material terms such as:
- Eligible products
- Promotion duration
- Minimum purchase amount
- Discount amount
- Usage limitations
Promotional information should be read together with the applicable product page and checkout information.
Payment
Payment must be successfully authorized before fulfillment.
Available payment methods are displayed during checkout and may vary depending on location and payment-provider availability.
Payment processing may be handled by third-party payment providers.
Payment Security
Customers should submit payment information only through our official checkout.
TREKOVIQ will not ask customers to send complete payment-card details by email.
Product Availability
Inventory may change.
If a purchased product becomes unavailable before fulfillment, we may:
- Contact you
- Cancel the affected product
- Offer an alternative with your agreement
- Issue an applicable refund
Shipping
Orders are processed and delivered according to our Shipping Policy.
Delivery estimates are not guaranteed unless specifically stated otherwise.
Order Changes and Cancellation
If you wish to change or cancel an order, contact:
as soon as possible.
Changes or cancellations cannot be guaranteed after fulfillment has begun.
Returns and Refunds
Returns, refunds, replacements, damaged products, and incorrect orders are handled according to our Return & Refund Policy.
International Orders
Customers are responsible for ensuring that purchased products can lawfully be imported and used in their destination.
Customs duties, taxes, and other government charges may apply.
Consumer Rights
Nothing in these Terms excludes consumer rights that cannot legally be excluded.